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    • FAQs

    Frequently Asked Questions

    Do you have a membership scheme that offers special delights?

    Yes! The Morgan Club is Amerifine’s portal to early exclusives and limited delights, available only to our members. To find out more, click here.

    How do I buy a gift for a friend?

    Just follow the usual payment method and, when necessary, you’ll be prompted to enter a different shipping address.

    Do I need an account to place an order?

    No, all you need is an email address.

    How do I place an order on your site?

    Choose a category from the top navigation menu. Select your desired piece and click ‘Add to bag’. Once you've gathered everything you wish to purchase, it's time to check out. Enter your address, payment method and delivery details to complete your order.

    That's it! We'll confirm the order via email, then your purchases will be carefully prepared and shipped to you, with updates every step of the way.

    Are my bank details safe with you?

    We take your personal security very seriously. Your payment details are carefully protected via our retail partner, Shopify. Full details of their security considerations can be found here.

    https://www.shopify.com/security

    https://www.shopify.com/security/pci-compliant


    How much does delivery cost?

    To thank you for your order, Amerifine offers complimentary ground shipping on all orders. Other shipping options can be explored here

    Can I speak to someone on the phone to place an order, or learn more about a product?

    Our advisors are happy to assist you with this. 

    Please complete this short form or email us at support@amerifine.com and we will call you at a time suitable to you.

    How do I cancel, return or change an order?

    Exchanging or returning an item couldn’t be easier. 

    Complete the return request form on this page. A customer service member will then be in touch with you via email or phone.

    How do I receive Amerifine email updates?

    Be the first to know about new arrivals, trends and exclusive promotions by entering your email address in the footer of the website or sign up to our Morgan Club here.

    The Morgan Club is Amerifine’s portal to early exclusives and limited delights, available only to our members.

    Where can I find out more about Amerifine’s story and sustainability statement?

    We’d love to share more of our story with you. Full details about Amerifine and our commitment to sustainability can be found on the website here.